Be sure to always consult with your doctor before commencing any new health, fitness or nutrition program. While we’re always here to provide general help and support, this should not be used in place of professional advice.

Kic is the feel-good fitness app that’s your one hub for all things wellness. With over 1000 workouts, plus recipes, mindfulness, programs and more, Kic helps you do wellness, your way.
With thousands of different options in just one app, there’s a part of Kic that you’re bound to love.
Brand new to Kic? Welcome! You can get started with Kic here with a 7-day free trial. Used Kic before and want to come back? We’ve missed you! Login in with your past account details and follow the prompts to purchase your subscription.

Once you’ve signed up, simply download Kic from the App Store or Google Play Store, login on your device and let’s Kic’ it. The app will do the talking on how you can best get started. 

Have your fave movement styles changed since you signed up? That’s totally normal! To change your content preferences for what’s on your ‘Today’ page, head to your profile > select ‘content preferences > open your focus area you’d like to change and select new preferences! You can go back and change these at any time. 

Planning out your weekly workout schedule? We love an organised queen! When you’ve found an activity you like the look of, simply press the ‘schedule’ button at the bottom of the activity overview page. Select the date you’d like to schedule this for, hit that schedule button and it’s good to go! Your scheduled activity will appear via your planner (the calendar icon!) on your today page.

Your today page helps you take the guess work out of your daily flow. On this page, suggest a morning and evening meditation to boost your mindfulness, as well as a Kic masterclass we think you’ll love based on your preferences! If you’ve enrolled in any of our Kic programs or challenges, these will also show on your today page.
Your planner can be accessed via the little calendar on the top right of your today page! Here is a calendar view of all your scheduled Kic activities including programs, classes, recipes and more. 

Kic can be taken with you anywhere! Whether you’re at home with minimal equipment, in the gym or on a holiday, you can find a workout that’s right for you. 

Check out the classes through the Explore page and filter by the equipment you have available to see workouts that suit your needs. We have plenty of options, no matter where you’re Kic’ing it from!

Absolutely everything in the app! How great is that?! You can access 1000+ workouts, 900+ recipes, 100+ mindful meditations, our programs including KICRUN, KICBUMP, Lift and more.
All this for as little as $11.25 a month.

All of our Kic classes can be streamed to your TV through Airplay or Chrome Cast. Please note, this is dependent on your TV and device settings.

Never used Kic before? Sign up to Kic today with a 7-day free trial! We have monthly, quarterly and yearly payment options. You can see our price here.

We sure can! Kic is available as a monthly, quarterly or yearly subscription. You’re able to change your subscription time at any point to upgrade. 

To make this as seamless as possible, we use a payment system called Stripe, a leading company in secure online payments. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To check out Stripe’s security guide, head to https://stripe.com/docs/security/stripe

If you’ve signed up through your app, you can also choose to set your billing through Apple Subscriptions or Google Pay. In this instance, your bank statement will show your subscription charges are through Apple Billing or Google Pay rather than ‘Kic App’.

If you’ve joined Kic while we’re on sale, love that for you! 

Your Kic subscription will be charged at the start of your subscription period. Once you’ve signed up for Kic and selected which subscription type you’d like, you will be billed for that amount. Our 7-day free trial isn’t available with our sale offers. 

All subscriptions are charged via direct debit and will automatically renew at standard pricing at the end of your subscription period, unless you cancel. You can cancel your subscription at any time.

It depends on which subscription option you go for! Whichever option you choose, you will be charged at the start of each subscription period. For example: if you sign up to our monthly subscription you will be charged the monthly rate at the start of every month. Please do remember Kic is a subscription based service, which means it will continue to roll over, unless you cancel.

Our 7-day free trials are for our newbies to Kic! If you’ve had a subscription before, your payment will be taken at the beginning of your payment cycle.

It sounds like you may have accidentally registered for more than one Kic account with either different emails or with multiple different subscription platforms (through website, Apple or Google Play). We totally understand that mistakes may happen – please know that we would never charge your account without you having signed up for an active subscription first (promise!). 

If this is the case for you, please contact our friendly team at hello@kicapp.com. Please include information about the duplicate payments and all known email addresses to you so we can sort this out as swiftly as possible!

We’ll be sad to see you go, but we understand that Kic might not be for you at this time.
Simply open your Kic app > head to your profile page > select ‘account’ > open subscription details and then choose ‘cancel subscription’.
We’ll ask you a few questions about why you want to cancel as we are always open to hearing our community’s feedback! Then once you’ve completed this, you’ll be redirected to the relevant subscription management page to then cancel.

Loving Kic and want to stay for longer? Love this! Head to your profile page > select ‘account’ > open subscription details and then choose to update your subscription.
If you are upgrading your account, the price of your new subscription will be prorated, taking into account what you have already paid for your current subscription. The price will be based on how far into your current subscription you currently are.

Absolutely! Our privacy policies are available for you to access at any time. We’ve popped them here for your convenience. 

Your membership needs to be cancelled up to 24 hours before your next payment date. Unfortunately, if you forget to cancel in time we are unable to offer you a refund. 

If you’re thinking about cancelling your account, we recommend that you do so sooner rather than later, to avoid the chance of you forgetting to do cancel in time. You can always reactivate if you change your mind – we know you’ll love to come back! 

You can see our full T&C’s here. 

Our group is exclusive to our Kic Squad, and we can’t wait to have you in there! If things are moving slowly, it might be because your Facebook name isn’t the same as the name you used to sign up to Kic, or because your Facebook email and Kic email are different. If that’s the case, no problemo, just let us know at our contact us page and our squad will sort it out. There might be a tiny delay (our inbox is always buzzing with requests) but we’ll get to you ASAP!

Not to worry, we can easily help sort this one. Here’s our checklist to see what’s happening for you: 

1. Please double check that you’ve entered the correct email and password that you used to sign up for Kic – it might feel silly, but it’s always best to double check!
2. When signing up, did you opt to sign in through an option that wasn’t email? Eg. through Apple ID or Google log in? Make sure to choose this option when logging in if that’s how you signed up. 
3. When signing up, did you ask Apple to ‘hide your email’? If so, you may be registered under an encoded email. You can find this in your Apple settings but if you’re struggling to find this, please email us at hello@kicapp.com. We are happy to help! 

Still struggling to log in? Please screenshot any particular error messages that are showing and send this to us in an email – we will jump right on it. 

Oh dear! We’re so sorry to hear this and would love to help. First thing’s first, please update your app to the latest version available. Then, please try deleting and reinstalling your app onto your device. Force quitting your app can also be a handy fix.
Usually that does the trick, but if you’re still having issues, please email us at hello@kicapp.com. We would love to help.  

We’ve all been there! When on the login page, please select the ‘Forgot password’ link and we’ll send you an email to reset this one. Make sure to check your spam inbox too for this one. 

Please log in to Kic on our website (not the app) and head to your profile page on the top right corner. Then, under the profile tab, scroll to account details and enter a new email. Make sure to then scroll down and select ‘update profile’ once you’re done! 

In order to Kic it, a strong and stable internet connection is needed. This is to ensure you can have the best app experience possible. We hope to have offline features available someday soon! Stay tuned. 

Ah! That’s because you already have a Kic account, you lucky thing. Simply login instead. If you’ve forgotten your email address or have accidentally entered the wrong one contact us here.

Sounds like there’s some confusion going on here – let us help! 

If you signed up for Kic via Apple, when the paywall pops up, please select ‘restore purchases’ – this will get you Kic’ing it again! 

All of the food we recommend under Kic has been approved by our in-house accredited team of experts and dieticians. 

You can set your preferences to regular, vegetarian, pescatarian or vegan meal plans.

You’re not alone! Here’s how you can work around it:

Dairy milk
Reach for almond, coconut, rice, oat, or hemp varieties.

Other Dairy
Soy, rice and coconut alternatives to yoghurt, ice cream, cheese, and cream are fab!

Fructose
Substitute onions and garlic for chives or the green leafy part of spring onions. Please be mindful that fructose intolerances are a very subjective thing, so thresholds may vary from one tummy to the next.

Eggs (Brekkie)
For scrambled breakfast dishes, try firm or silken tofu.

Eggs (Baking)
The substitute for eggs depends on the recipe. In baking you can make a flax or chia egg by combining 1 tbsp flax meal with 2.5 tbsp water, mix it together and allow to sit for 5 minutes until thickened. This will replace 1 egg.

Whole Nuts
Experiment with roasted chickpeas, soybeans, pumpkin seeds, and sunflower kernels.

Crushed Nuts
Finely desiccated coconut, ground sunflower or pumpkin seeds, breadcrumbs, or oat/wheat bran are great alternatives.

Wheat/Gluten flours
Try a few combos of corn, buckwheat, chickpea and rice (brown and white), and quinoa flours, as well as maize/polenta, soy, potato starch, tapioca, millet and amaranth.

Breakfast Grains
Gluten-free oats and corn flakes, millet flakes, puffed rice, and quinoa (seeds, flakes or puffs) make for epic brekkie ingredients.

We designed our meal plans with flexibility in mind. They are there to guide you through your week and help you with healthy recipe ideas when you need.

If you want to take the guess work out of meal prep, you can use our meal guide! Head to your content preferences, and make sure ‘meal guide’ is ticked. This will populate meals into your planner for the week. You can follow these steps to turn this off as well. 

If you love flexibility, you can self-schedule your meals into your planner. 

When looking at a recipe, hit that schedule button and select the date that you want this one to show in your planner. 

Entered the wrong date? No dramas, simply swipe on the meal in your planner to show ‘edit’. Press this and delete the activity. 

We don’t count calories here at Kic. We believe in focusing on fuelling your body with healthy, nutrient-rich foods. We don’t look at food as good or bad, we’re all about tuning into your hunger cues and giving your body what it needs. Each Kic recipe has received the tick of approval from our dietitian, Liv Morrison.

We use grams and ml in our recipes but we know some people prefer to use cups. To make things easier for you, here are some common ingredient conversions:

Liquids:
1 cup = 250ml
1/2 cup = 125ml
1 tbsp = 20ml
1 tsp = 5ml

Solids:
Almond Meal, 1 cup = 120g
Almonds, 1 cup = 140g
Dates, 1 cup = 155g
Desiccated Coconut, 1 cup = 85g
Flour, 1 cup = 140g
Oats, 1 cup = 105g
Peanut Butter, 1tbsp = 20g
Quinoa, 1 cup = 190g
Rice (uncooked), 1 cup = 210g

KICBUMP is a pre and postnatal Pilates program developed and guided by our qualified Pilates instructors,  Christina Traychevska and Mari Yammas. Created especially for new and expectant mums, you can feel safe and comfortable knowing that each and every movement has been designed with the safety of you and your baby as the number one priority, and reviewed and approved by our expert Physiotherapist, Ashleigh Mason.

Looking after your body during pregnancy and postnatal can be really expensive, we get it! KICBUMP is an affordable and accessible series designed to support and empower you through this incredible journey.

You can access the KICBUMP programs under the Programs section in Explore. For prenatal this is a 6 week program where you can select to workout either 3, 4 or 5 days a week. Workouts will automatically be scheduled in your planner. 

Our postnatal Pilates is a 10-week program, our sessions are developed to be completed in order from session one to ten. Our experts recommend completing each session three-four times before moving onto the next. No matter where you are on your postpartum journey we recommended beginning from session one.

KICBUMP focuses on your body and your mind. Our meditation expert, Meg James has created a range of grounding meditations to help you remain calm and connect to your baby.

Together with Ashleigh Mason, we’ve also created a series of educational videos to help answer the common questions regarding pregnancy health and exercise.

We also have KICBUMP Bridge, to bridge the gap between postnatal exercise back into regular training. 

Our KICBUMP pre and postnatal Pilates program has been added to the Kic app for all members to access. 

Our prenatal Pilates program is designed for all expectant mothers, no matter where you are in your pregnancy journey. Whether you’ve just found out that you’re pregnant or further along, as long as you’ve had clearance from your healthcare professional our program is for you. It doesn’t matter if you’ve just stepped foot on a mat for the first time or you’re a Pilates pro, KICKBUMP is an inclusive program for all levels of experience.

Our postnatal program is developed to guide new mothers to return to exercise safely and minimise injuries. Whether you’ve just had your six week check up with clearance to exercise, or your bub is ten months old, KICBUMP is here when you’re ready.

You can find the KICBUMP via the ‘explore’ page in app. 

Firstly, congratulations! KICBUMP is designed for all stages and phases of pregnancy, so you can start using our program as soon as you feel comfortable – as long as you have clearance from your healthcare professional.

Every pregnancy is different, so before you start we recommend that you check with a healthcare professional to make sure that our KICBUMP program is right for you and your baby.

Once you have the tick of approval, it doesn’t matter whether you’ve just stepped foot on a mat for the first time or you’re a Pilates pro, KICKBUMP is an inclusive program for all levels of experience.

Our KICBUMP programs have been approved by our expert physiotherapist, Ashleigh Mason. So, every movement and meditation has been designed with the safety of you and your baby as the number one priority.

In saying that, you are more than welcome to continue to use the Kic program so long as you have clearance from your healthcare professional.

If your body is used to running it is safe to continue, so long as you feel comfortable. You may just need to adjust your routine to accommodate changes and tolerance, and monitor intensity appropriately.

However, if your body wasn’t accustomed to running before your pregnancy, now is not the advisable time to start.

Our prenatal Pilates classes are safe for you to complete right up until your due date – as long as a healthcare professional has given you clearance to exercise. A lot of mums-to-be find that moving your body can be really good for relaxation, sleep and general wellbeing during the third trimester.

Congratulations mama! There’s absolutely no pressure to rush back into exercise. Your body has just brought a little human into the world, go you! The first six weeks is really all about recovery, and taking time to adapt to all of the change that’s happening around you and in your body. It’s also important to remember that the hormones that caused increased laxity and flexibility during your pregnancy are still present during this time and for as long as you are breastfeeding. We recommend waiting until your six week postpartum check up, and if possible, seeing a Women’s Health Physiotherapist for a pelvic floor and core check and clearance to return to exercise prior to commencing the postnatal KICBUMP program.

KICBUMP postnatal Pilates is a 10-week program, our sessions are developed to be completed in order from session one to ten. Our experts recommend completing each session three-four times before moving onto the next. No matter where you are on your postpartum journey we recommended beginning from session one.

If you’re experiencing any uncomfort during exercise it is so important to listen to your body and take a break. Royal Australian New Zealand College of Obstetrics and Gynecology (RANZCOG) recommends that you cease exercise and talk to your healthcare professional if you’re experiencing any of the below symptoms:

• • Chest pain
  • Unexplained shortness of breath
  • Dizziness
  • Feeling faint or headache
  • Muscle weakness
  • Calf pain, swelling or redness
  • Sudden swelling of the ankles, hands or face
  • Vaginal bleeding or amniotic fluid loss
  • Decreased foetal movement
  • Uterine contractions or pain in the lower back, pelvic area, or abdomen (potentially indicating pre-term labour)

We have two gym programs and four strength-HIIT style programs. All of our Kic programs are progressive and move along with you in your planner. 

Looking for our gym programs? Take a look at Lift and Express lift here. 

Looking for our strength/HIIT programs? Take a look at our equipment free 4-week program, KICSTART, KICFIT or KICPRO programs here. These programs vary from 4-8 weeks, 3-5 sessions per week – you choose! 

If you currently don’t have access to equipment you can start with the equipment free four week program. 

Our programs are designed using dumbells, kettlebells, medience ball, resistance bands, box and a skipping rope. 

Read more about equipment and alternatives here.

Head to your profile page in the app and open the ‘program’ tab. Then from your active programs, open the one you’d like to change. Press the top three dots to pause or restart. Select the ‘overview’ tab to change your scheduled days and reminder preferences. 

Programs are not linked to your your subscription. If you pause, or end a Kic program your subscription with us will not change. 

If you would like to change or cancel your subscription you can read more about how to do this under ‘managing your subscription’. 

Don’t stress! If you miss a workout it will remain in your planner until you have completed it. 

KICRUN is for anyone wanting to start their running journey or take it to the next level. 

There are 5 programs to get you all the way from 3km up to 42km! Each program is 8 weeks with 3 runs per week. However, our marathon program is 16 weeks long with a choice of 3 or 4 runs per week. Each program includes motivational audio from Laura and is developed by expert Physiotherapists at Upwell Health Collective.

You can find these under the ‘run hub’ or explore page in app. 

You sure don’t. KICRUN is available for all Kic members to access with an active subscription.

We have five programs to choose from: 

• 0-3km 
• 0-5km
• 5-10km
• 10-21km
• 21-42km

You can read more about KICRUN here. 

Not at this time. To join the program you will need to use your Apple or Android phone using the Kic mobile app to access.

You can complete the majority of the 0-3km and 0-5km program on treadmill as it’s time based, however as the GPS is unable to track distance when on a treadmill you’ll be unable to complete any distance based runs indoor. 

You can also check out the Kic Treadmill masterclasses under the Explore section of the app.

We say get those tunes pumping! Music helps keep you going and motivated on your run which is why we have designed KICRUN so that you can listen to your favourite Spotify playlist in the background. Simply hit play on your playlist and then jump into the Kic app and start your run. You can also continue to control your music directly through the Spotify app while you run. You’ll still be able to hear the audio queues from Laura.

The Track section of the Kic app is where you can track an ad-hoc run, walk or bike ride. Please make sure you have GPS and location services enabled to use this feature. 

Your activity will be compiled under the Run Activity section of Track.

If you are finding the program easy, you can remove weeks 1 and 3 to make it a 6 week program, or 1, 3 and 4 to make it a 5 week program. Just be mindful to trust the process and remember that we are building up gradually so that you don’t overload. It’s better to skip a week, rather than start to skip individual runs because the week’s are designed specifically for load management.

If you are already comfortably running 2 or 3km, you can definitely jump ahead to week 4 or 5.

Remember, this is your journey and if you feel you are ready for a challenge you can definitely trial an alternative session from a later week but take it easy and be gentle with yourself – you don’t want to push yourself. This program is all about steady progression to reach your goals. As always be sure to stretch before and after your session and complete your walking warm up and cool downs! We hope this helps and can’t wait for you try KICRUN!

For an iOS device: 

Head into the Kic app Settings page. Then, scroll down to the ‘permissions’ section. You’ll need to ensure that ‘Location access’ is ticked. 

Once ticked, head to your device’s settings and find the Kic app in there. Once here, ensure that the ‘Location’ is set to ‘While Using’ and that you have your ‘Precise Location’ on. 

For an Android device:

Head into the Kic app Settings page. Then, scroll down to the ‘permissions’ section. You’ll need to ensure that ‘Location access’ is ticked. 

Once ticked, head to your device’s settings for your KIC App (you may find this under settings > app management > KIC). Then ensure that permissions are set to ‘allow all the time’.