Account deletion guidance

Deleting an account removes the user information from the system along with any data associated with the account i.e. Email, Name, Date of Birth.
Follow the step-by-step instructions below to delete your account. 

 

Users with an active subscription
  • Open the Kic App
  • Go to “You” page
  • Click on the hamburger menu at the top right
  • From the hamburger menu select the “Account” option to visit the account page
  • Select the “Delete Account” option from the list, and confirm
Users with no active subscription
  • Open the Kic App
  • You will see the Payment Screen
  • Select the options menu on the top right
  • Select the “Delete Account” option from the list, and confirm