HELPFUL
INFORMATION

Get Started

Learn how to start Kic’ing goals with us by setting up your preferences in the app.

First up, the basics

  • Before you start

      Be sure to always consult with your doctor before commencing any new health, fitness or nutrition program. While we’re always here to provide general help and support, this should not be used in place of professional advice.

  • How to get the most out of Kic

      Congratulations! You’ve just done the hardest part by choosing to get started. Take a moment to thank yourself for doing something positive for YOU.

      Get started by heading to your settings and selecting your preferences including your meals and activity. 

      Explore is where you’ll find access to hundreds of workouts, recipes, meditations, affirmations, educational videos and more. If you want to follow allow with a masterclass select ‘Move’, you can search and filter here or simply browse by workout type.

      Looking to start a progressive program? Select programs and you’ll find KICSTART, KICFIT, KICPRO and our Pre & Postnatal program. From here you can pick a program based on your level, select the amount of days you would like to workout (excluding KICBUMP which is 3 exercises per week). Once you select a program this will automatically appear in your Planner and You section. Note cancelling a program does not change or cancel your Kic subscription. 

      Looking for the KICRUN program? This is available under Track or Programs. 

      One of the best ways to stay motivated is by joining our private KIC Community on Facebook. It’s full of amazing people just like you, with advice, support, live videos and early access announcements. You have to be a program subscriber to join so be sure to let us know if your Facebook profile name doesn’t match your registered name.

      We can’t wait to see what you achieve with us!

  • Is Kic suitable for at home workouts?

      Kic can be taken with you anywhere! Whether you’re at home with minimal equipment, in the gym or at a hotel you can find a workout that’s right for you. 

      Check out the masterclasses under Explore and filter by the equipment you have available to see workouts that you can complete. With equipment free workouts and an equipment free four week progression program there’s plenty to pick from. 

  • What if I already have a gym membership?

      You can absolutely Kic it at the gym! Our program takes the guesswork out for you, so the time you’re spending in the gym is well spent Kic’ing goals!

      Jump on the treadmill and feel the boost from Laura’s treadmill masterclasses or achieve your goals with a KICPRO progression program. 

  • What if I'm injured, ill, pregnant, or breastfeeding?

      If you have an existing illness, injury, physical disability, or are pregnant, please consult your medical practitioner before Kic’ing off your health and fitness journey.

      If you are breastfeeding, it’s always advised to mention your Kic plans to your doctor before you begin. Consider adjusting the intensity of your workouts to best fit your needs.

Getting started

  • How do I use the Kic app?

      Welcome! We have tried our best to make sure that the app is easy to navigate, but due to the amount of content on there, we totally understand it can be a lot to take in at first glance! Automatically you will be shown the home screen first; this is a great place for you to keep up with all the new content like new masterclasses, recipes, meditations that are regularly updated in the app.

      Next up, we encourage you to check out Explore; this is where you will find hundreds of workouts, recipes, meditations and programs! If you ever struggle to find something you’re looking for please don’t hesitate to reach out to the Kic squad via our Contact Us, or via our private Facebook Community – we are always happy to help!

  • How to manage your subscription
  • Where should I begin?

      That is entirely up to you! We suggest joining our wonderful private Facebook community when you start so that they can encourage and motivate you from the beginning of your journey! 

      Jump straight in with a masterclass or select a progressive program to achieve your goals. 

      If your new or returning to exercise and looking for a progressive program we suggest KICSTART. You can find out more about the different levels and durations of our progression programs at KICSTART, KICFIT or KICPRO. 

       

  • What's the planner?

      The planner is where we have taken out the guess work of your meals and workouts for the week. 

      Your planner may look a little empty when you first sign up to Kic. You can either use the meals here as a guide or search for inspiration under the Meals section of Explore. 

      If you’ve selected a program e.g. KICSTART this will appear in your planner. If you’re currently not enrolled in a program workouts will not appear here. 

  • What if I don't like Kic?

      Nobody’s perfect! We are always open to receiving feedback so please contact us here so we can work through any concerns you may have!

  • Will I lose access to Kic as soon as I cancel my subscription?

      You will have access to the app within the subscription period you have paid for, canceling just tells us that you wish to not roll over your subscription! For example; you could sign up to the 3 month subscription plan and regardless of when you chose to cancel within that period, you will still have access until those 3 months are up.

      Please not that choosing to end a program does not change or cancel your subscription with Kic. 

  • What does activities completed mean?

      Think of them like big, green ticks for Kic’ing your goals. Smashed a workout? Cooked that delicious dinner? Gave your mind a meditation break? Tick, tick, tick. That’s three activities completed.

  • Can you explain my payment options to me?

      We sure can! Kic is available as a monthly, quarterly or yearly subscription. You’re able to change your subscription time at any point to upgrade. 

      To make this as seamless as possible, we use a snazzy payment system called Stripe, a leading company in secure online payments. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To check out Stripe’s security guide, head to https://stripe.com/docs/security/stripe

  • I'm struggling to make a payment?

      First up, make sure you have entered your card details correctly. If you have, it could be your bank being a little cautious of a foreign payment system. You may have to chat to them about it! If you’re still having trouble you can always reach out to us via Contact Us and we’ll see what we can do to help!

       

  • How do the payments work?

      It depends on which subscription option you go for! Whichever option you choose, you will be charged at the start of each subscription period. For example: if you sign up to our monthly subscription you will be charged the monthly rate at the start of every month. Please do remember Kic is a subscription based service, which means it will continue to roll over, unless you cancel.

  • Will my personal information be kept private?

      Absolutely! Our privacy policies are available for you to access at any time. We’ve popped them here for your convenience. 

  • How do I cancel or change my subscription?

      If you have signed up through our website, you can upgrade or cancel your account through the Profile section of the website or app. If you are upgrading your account, the price of your new subscription will be prorated, taking into account what you have already paid for your current subscription. The price will be based on how far into your current subscription you currently are.

      If you cancel through our website, please look out for an email confirming your subscription has been cancelled. If you do not receive this, please contact us to check you have cancelled correctly.

      If you signed up through the iPhone app, please use the following steps to change your subscription:

          • Launch the Settings app. Tap iTunes & App Store. Tap on your Apple ID. Tap View Apple ID when the pop up window appears. Enter your Apple ID password or fingerprint ID when prompted. Tap Subscriptions. Tap the Subscription you want to edit.

      If you signed up through the Android app, please follow these instructions:

        • On your Android phone or tablet, open the Google Play Store Google Play. Check if you’re signed in to the correct Google Account. Tap Menu and then Subscriptions. Select the subscription you want to cancel. Tap Cancel subscription. Follow the instructions. If you have a subscription with an app and the app gets removed from Google Play, your future subscription will be canceled. Your past subscriptions will not be refunded.

Tech support

  • How do I join the Facebook Community?

      Our group is exclusive to our Kic Squad, and we can’t wait to have you in there! If things are moving slowly, it might be because your Facebook name isn’t the same as the name you used to sign up to Kic, or because your Facebook email and Kic email are different. If that’s the case, no problemo, just let us know at our contact us page and our squad will sort it out. There might be a tiny delay (our inbox is always buzzing with requests) but we’ll get to you ASAP!

  • My videos are cutting out.

      Sorry to hear that! Despite having a speedy internet connection, networks can have random cut-outs which will interfere with streaming some media content. Try updating your browser to the latest version possible. Then clear your cache (following the instructions here http://www.refreshyourcache.com/) and restart your computer. While you’re playing ‘Miss Fix It’, can we suggest switching browsers to Chrome or Firefox?

      They’re our top picks. If you’re still having problems, please contact us and a member from our tech squad will be able to look into this for you!

  • The site has frozen. Help me!

      Step one: quit your browser.

      Step two: try logging in and out again.

      Step three: update your browser to the latest version.

      Still nothing? Step four: Clear that pesky cache (following the instructions here http://www.refreshyourcache.com/) and restart your computer. Losing hope? Never fear, we have some technological wizards over here at KIC, so contact us here.

  • I forgot my password!

      Been there, friend. See that I forgot! button? Click that and we’ll email you a reset link.

  • I didn't receive the reset password email.

      Make sure you’re using the email address you signed up to Kic with. If you’re still having any issues please don’t hesitate to reach out to us via our Contact Us and we will be there to help you out! 

  • I want to sign up but it's saying my email address is already registered.

      Ah! That’s because you already have a KIC account, you lucky thing. Simply login instead. If you’ve forgotten your email address or have accidentally entered the wrong one contact us here.

  • I'm not getting all of these helpful emails.

      Gee you’re missing out! Here’s where they might be hiding:

      Spam folder (probably alongside the emails saying you’ve won $1,000,000 from a mysterious foreign prince) Settings: just make sure your email is entered correctly and that Updates & News is turned ON!

  • I can't log in.

      Alrighty. Let’s do some investigation work. Try updating your browser to the latest version, then check that your cookies aren’t set to blocked. Next, clear your cache (following the instructions here http://www.refreshyourcache.com/). If it’s still giving you headaches, make sure you’re using the correct email and password for the account you’re signing into it’s easy to get them confused!

  • My App is crashing / frozen

      Oh no! Poor you! There is nothing more frustrating than wanting to workout and not being able to.

      Please do us a favour and force quit and restart your app. Also check you have the latest version of the app updated.

      If all else fails, please delete your app from your device and re-download! This usually solves most issues. You can also contact our tech team by contacting us here.

Nutrition

  • How do the meals work?

      All of the food we recommend under Kic has been approved by our in-house accredited team of experts.

      Choose your activity level, under settings then take your pick between our regular, vegetarian, pescatrian or vegan meal plans.

      Oh, and always check the serving sizes on each recipe! Most generally suit one person and will cater for leftovers (or a ravenous partner). Breakfasts tend to be single serves, lunches will be for one or two people, while dinners will feed two to four. Remember, leftovers are AMAZING. At least three meals every week will be scheduled leftovers, which means less time cooking, more time Kic’ing goals.

  • What about my family - can they eat the meals too?

      Everyone is welcome to enjoy our colourful, yummy food. Just make sure the serving sizes and ingredients are suited to all ages and lifestyles.

  • What if I don't like some of the included ingredients?

      Trying something new (or that you haven’t loved in the past) can be slightly daunting, but give it a go! We have a feeling we can change your mind. If we’re wrong (it happens) simply swap the ingredient for something you do like, for example: spice for spice, veg for veg, meat for meat, etc.

  • I'm allergic or intolerant. What are my substitute options?

      You’re not alone! Here’s how you can work around it:

      Dairy milk
      Reach for almond, coconut, rice, oat, or hemp varieties.

      Other Dairy
      Soy, rice and coconut alternatives to yoghurt, ice cream, cheese, and cream are fab!

      Fructose
      Substitute onions and garlic for chives or the green leafy part of spring onions. Please be mindful that fructose intolerances are a very subjective thing, so thresholds may vary from one tummy to the next.

      Eggs (Brekkie)
      For scrambled breakfast dishes, try firm or silken tofu.

      Eggs (Baking)
      The substitute for eggs depends on the recipe. In baking you can make a flax or chia egg by combining 1 tbsp flax meal with 2.5 tbsp water, mix it together and allow to sit for 5 minutes until thickened. This will replace 1 egg.

      Whole Nuts
      Experiment with roasted chickpeas, soybeans, pumpkin seeds, and sunflower kernels.

      Crushed Nuts
      Finely desiccated coconut, ground sunflower or pumpkin seeds, breadcrumbs, or oat/wheat bran are great alternatives.

      Wheat/Gluten flours
      Try a few combos of corn, buckwheat, chickpea and rice (brown and white), and quinoa flours, as well as maize/polenta, soy, potato starch, tapioca, millet and amaranth.

      Breakfast Grains
      Gluten-free oats and corn flakes, millet flakes, puffed rice, and quinoa (seeds, flakes or puffs) make for epic brekkie ingredients.

  • Are snacks included?

      Are we human? Of COURSE they are. We like wait, no, love a good snack. Just check out our snack recipes and choose two to three options every day. You will, however, need to add the ingredients to your shopping list as they aren’t included in your meal plan or automated shopping list. We did it this way to give you more freedom from one day to the next.

  • But how do I know which snacks to choose?

      Some of our snacks are more indulgent or treat snacks. We suggest that you choose to make one snack per week. For example you might make the choc chip cookies and have them as an afternoon treat each day that week. Your morning snack should be something simple like 30g nuts or a piece of fruit or some greek yoghurt. This means you can enjoy your healthy treats as part of a balanced diet. If you’re looking for somewhere to start when it comes to snacking we also recommend checking out our blog! Our resident Master Boxing Trainer Ellice wears many hats and is also a nutritionist! She’s created the ultimate guide for snacks including a few of her favourite recipes!

  • What if I don't have time to cook?

      We made our meal plans with you in mind! Some recipes make four servings, meaning one cooking sesh will sort out multiple meals across different days. How good.

      If you’re still a busy bee who’s struggling for time, why not try making breakfasts the night before, or grabbing ingredients in pre-cut, pre-cooked form?

      And don’t forget you can do heaps of the cooking in bulk that’s what Sunday nights are for, right?

  • How much water should I be drinking?

      We recommend about two litres per day even more if you’re Kic’ing it at a high intensity. The best tricks for staying hydrated are drinking a glass of water each morning and making sure you have a water bottle handy wherever you go (seriously, that thing should be like your shadow).

      Getting a tiny bit bored of plain water? Try adding some fresh lime, lemon or orange juice to zest it up.

      Drinking enough water every day can prevent headaches caused by dehydration, help with skin health and increase your athletic performance. It’s a big YES from us!

  • Can I do my own thing with the food?

      We designed our meal plans with flexibility in mind. They are there to guide you through your week and help you with healthy recipe ideas when you need.

  • My grocery list is a little bit pricey!

      If that first receipt is stressing you out, keep these things in mind: you’ve just bought some staple ingredients that will last weeks, potentially months. That’s why you’ll find the cost of the meal plans decreases the longer you do the program. After a few weeks, you’ll mostly just be replenishing the fruit, veg, and meat sections every week. Also keep in mind this is all for an amazing cause, YOU.

      If you’d still prefer to keep costs down (life is exxy, we get it) here are a few tips:

        • Jump at those specials. LEAP! CRUNCH! LUNGE! RUN! Stock up on your staples when they go on sale! Also consider the freezer your best friend that wizardly appliance will make sure any leftovers and ingredients don’t end up at the bottom of a bin.
        • For the record, things you can freeze include soups, stocks, berries, fritters, patties, muffins, balls, slices, pasta, pasta bakes, and stews. We wouldn’t recommend popping anything plant-based in there that has a high water content (we’re talking cucumber, celery, or lettuce), or storing any meat or seafood that’s already been defrosted and cooked. Another word of caution: dairy products like yoghurt can turn a bit icky when frozen, so leave them in the fridge!
  • I'm vegetarian or vegan - should I be doing anything differently?

      Firstly, major props for picking a lifestyle that’s so mindful of our earth go you. Eating vego or vegan can require a touch more prep, but it’s certainly doable with our KIC vegan or vegetarian meal plans. Here are the things to look out for:

      High-quality Protein
      As much as we love plant-based foods, they’re not always amazing in the amino acids department. That said, you can boost a meal with the helping hand of legumes, tofu, soy milk, nuts, seeds, eggs and dairy. If you follow a vegan diet you will just need to pay some extra attention in this area to make sure your body isn’t missing out on any essential proteins.

      Iron
      Plant-based foods and iron are BESTIES. Only thing is, the iron found in veg and fruits can be tricky for the body to absorb on its own. Because of this, heaps of vegos and vegans take an iron supplement, especially if they avoid animal-based foods altogether.

      Calcium
      Adequate calcium intake is vital for a healthy diet, so if you avoid dairy products please chat with your doctor about a potential calcium supplement.

      Omega-3 fatty acids
      Your gut and brain LOVE Omega-3 fatty acids. If you don’t return that love by eating fish, incorporating flaxseed oil or algae oil instead can work wonders.

      Vitamin B12
      Again, your brain will thank you every time you consume Vitamin B12. This little beauty is only found in animal products, so vegans should be taking an appropriate supplement as advised by their doctor.

      For a detailed review of your vegetarian diet and supplements, discuss with an accredited practicing dietitian.

      Here are some alternatives you might like. 

      Yoghurt
      Coconut, soy or almond yoghurt.

      Eggs
      The substitute for eggs depends on the recipe. In baking you can make a flax or chia egg by combining 1 tbsp flax meal with 2.5 tbsp water, mix it together and allow to sit for 5 minutes until thickened. This will replace 1 egg. For breakfast recipes you can make scrambled tofu in place of scrambled egg.

      Milk
      There are many plant based milk substitutes. We suggest choosing a milk that is fortified with calcium. Milks like almond, soy or macadamia are all readily available and supermarkets and health food stores. It is best to choose unsweetened varieties.

      Cheese
      Vegan cheese alternatives can be found in the chilled section of most supermarkets where you would find the tofu. Alternatively for that cheese flavour nutritional yeast can make a good parmesan substitute.

  • A recipe calls for 'my choice' of an ingredient, what should I do?

      We want to make our meal planner flexible to your needs. That’s why some of our recipes recommend adding your choice of dairy, pasta, rice or bread. We advise that you choose the one that best suits your dietary requirements.

      Pasta
      Our dietician Marika recommend whole wheat, buckwheat or spelt pasta.

      Yoghurt
      We personally recommend unsweetened Greek yoghurt.

      Dairy
      If you drink lots of milk choose a low fat or skim milk, if you only have small amounts choose whole milk. Choose organic or local product where available. If you milk doesn’t sit well with you lactose free milk is a good alternative otherwise use plant based milk such as unsweetened oat, almond or soy milk.

      Bread
      When it comes to bread, the more visible grains and seeds the better! Choose sourdough or wholegrain.

      Cheese
      When it comes to cheese it is best to choose the variety you enjoy most and keep portions to ~30g per serve. If you are someone who eats cheese regularly or likes to have lots of cheese choose a low fat cheese, otherwise enjoy the real deal in moderation.

      Pizza Bases
      Wholemeal pizza base
      Wholegrain wrap
      Mountain Bread

  • What are the calories in each dish?

      We don’t count calories here at KIC. We believe in focusing on fuelling your body with healthy, nutrient-rich foods. We don’t look at food as good or bad, we’re all about tuning into your hunger cues and giving your body what it needs. Each Kic recipe has received the tick of approval from our dietitian, Liv Morrison.

  • Can you help with recipe conversions?

      We use grams and ml in our recipes but we know some people prefer to use cups. To make things easier for you, here are some common ingredient conversions:

      Liquids:
      1 cup = 250ml
      1/2 cup = 125ml
      1 tbsp = 20ml
      1 tsp = 5ml

      Solids:
      Almond Meal, 1 cup = 120g
      Almonds, 1 cup = 140g
      Dates, 1 cup = 155g
      Desiccated Coconut, 1 cup = 85g
      Flour, 1 cup = 140g
      Oats, 1 cup = 105g
      Peanut Butter, 1tbsp = 20g
      Quinoa, 1 cup = 190g
      Rice (uncooked), 1 cup = 210g

  • What if I'm having shopping list problems?

      Oh dear! Okay, before anything else check you’ve selected the meals you want to make. 

      While we have you, can we suggest doing a big weekly shop, instead of heading to Coles every day? This will save you so much time and ensure you’re always fuelling your body with the best foods.

Learn how to access KICBUMP

Watch the video to find out how to access our KICBUMP program. 

KICBUMP

  • How is KICBUMP different from other fitness programs?

      KICBUMP is a pre and postnatal Pilates program developed and guided by our qualified Pilates instructors,  Christina Traychevska and Mari Yammas. Created especially for new and expectant mums, you can feel safe and comfortable knowing that each and every movement has been designed with the safety of you and your baby as the number one priority, and reviewed and approved by our expert Physiotherapist, Ashleigh Mason.

      Looking after your body during pregnancy and postnatal can be really expensive, we get it! KICBUMP is an affordable and accessible series designed to support and empower you through this incredible journey.

      You can access the KICBUMP programs under the Programs section in Explore. For prenatal this is a 6 week program where you can select to workout either 3, 4 or 5 days a week. Workouts will automatically be scheduled in your planner. 

      Our postnatal Pilates is a 10-week program, our sessions are developed to be completed in order from session one to ten. Our experts recommend completing each session three-four times before moving onto the next. No matter where you are on your postpartum journey we recommended beginning from session one.

      KICBUMP focuses on your body and your mind. Our meditation expert, Meg James has created a range of grounding meditations to help you remain calm and connect to your baby.

      Together with Ashleigh Mason, we’ve also created a series of educational videos to help answer the common questions regarding pregnancy health and exercise.

  • Do I have to pay extra to access KICBUMP?

      Great news, no! Our KICBUMP pre and postnatal Pilates program has been added to the Kic app for all members to access, including YOU!

  • Who is KICBUMP for?

      Our prenatal Pilates program is designed for all expectant mothers, no matter where you are in your pregnancy journey. Whether you’ve just found out that you’re pregnant (congrats!) or you’re about to pop – as long as you’ve had clearance from your healthcare professional – our program is for you. It doesn’t matter if you’ve just stepped foot on a mat for the first time or you’re a Pilates pro, KICKBUMP is an inclusive program for all levels of experience.

      Our postnatal program is developed to guide new mothers to return to exercise safely and minimise injuries. Whether you’ve just had your six week check up with clearance to exercise, or your bub is ten months old, KICBUMP is here when you’re ready.

  • Where do I find KICBUMP on the app?

      You can find the KICBUMP progressive programs under the program section of Explore.

      Looking for educational content and pregnancy friendly masterclasses? You can see this under the Move section of Explore. Here you can filter and search by pre or postnatal, along with equipment and duration of the session. 

      Wanting to zen out with meditations? These can all be found and filtered under the Mind section of Explore. 

       

  • So, I'm pregnant! When should I start using KICBUMP?

      Firstly, congratulations! KICBUMP is designed for all stages and phases of pregnancy, so you can start using our program as soon as you feel comfortable – as long as you have clearance from your healthcare professional.

  • I've never done Pilates before, is it safe for me to start KICBUMP?

      Every pregnancy is different, so before you start we recommend that you check with a healthcare professional to make sure that our KICBUMP program is right for you and your baby.

      Once you have the tick of approval, it doesn’t matter whether you’ve just stepped foot on a mat for the first time or you’re a Pilates pro, KICKBUMP is an inclusive program for all levels of experience.

  • Should I only use the KICBUMP program now that I'm pregnant?

      Our KICBUMP programs have been approved by our expert physiotherapist, Ashleigh Mason. So, every movement and meditation has been designed with the safety of you and your baby as the number one priority.

      In saying that, you are more than welcome to continue to use the Kic program so long as you have clearance from your healthcare professional.

  • How often should I be exercising during my pregnancy?

      You should aim to be physically active on most days, preferably all days of the week! We recommend aiming to accumulate 150-300 minutes of moderate intensity physical activity each week, which averages out to about 30 minutes per day. Two strengthening exercises per week on non-consecutive days is a great goal to aim for!

      Regardless of previous level of fitness and exercise routine, it’s important to remember that pregnancy is not the time for pushing your boundaries or physically challenging yourself, it’s about staying moderately active and maintaining a good level of physical fitness.

  • Can I run during my pregnancy?

      If your body is used to running it is safe to continue, so long as you feel comfortable. You may just need to adjust your routine to accommodate changes and tolerance, and monitor intensity appropriately.

      However, if your body wasn’t accustomed to running before your pregnancy, now is not the advisable time to start.

  • I'm in my third trimester, when should I stop prenatal Pilates?

      Our prenatal Pilates classes are safe for you to complete right up until your due date – as long as a healthcare professional has given you clearance to exercise. A lot of mums-to-be find that moving your body can be really good for relaxation, sleep and general wellbeing during the third trimester.

  • I've just had my baby, when should I start the postnatal exercises?

      Congratulations mama! There’s absolutely no pressure to rush back into exercise. Your body has just brought a little human into the world, go you! The first six weeks is really all about recovery, and taking time to adapt to all of the change that’s happening around you and in your body. It’s also important to remember that the hormones that caused increased laxity and flexibility during your pregnancy are still present during this time and for as long as you are breastfeeding. We recommend waiting until your six week postpartum check up, and if possible, seeing a Women’s Health Physiotherapist for a pelvic floor and core check and clearance to return to exercise prior to commencing the postnatal KICBUMP program.

      KICBUMP postnatal Pilates is a 10-week program, our sessions are developed to be completed in order from session one to ten. Our experts recommend completing each session three-four times before moving onto the next. No matter where you are on your postpartum journey we recommended beginning from session one.

  • I've noticed dizziness, chest pain or other symptoms during my workouts.

      If you’re experiencing any uncomfort during exercise it is so important to listen to your body and take a break. Royal Australian New Zealand College of Obstetrics and Gynecology (RANZCOG) recommends that you cease exercise and talk to your healthcare professional if you’re experiencing any of the below symptoms:

        • Chest pain
        • Unexplained shortness of breath
        • Dizziness
        • Feeling faint or headache
        • Muscle weakness
        • Calf pain, swelling or redness
        • Sudden swelling of the ankles, hands or face
        • Vaginal bleeding or amniotic fluid loss
        • Decreased foetal movement
        • Uterine contractions or pain in the lower back, pelvic area, or abdomen (potentially indicating pre-term labour)

KIC Programs

  • What are Kic Programs?

      Our progressive programs reveal the movements Steph’s mastered from her 1:1 training sessions with Kic’s Head Trainer Danny Kennedy, so you can unlock the same experience. These programs will help you workout your way at home or at the gym with confidence, achieve your fitness goals and prioritise your best self, with Steph by your side.

      Plus, we also have a KICBUMP Pre-natal Program, to empower expecting mums to maintain their strength and fitness throughout pregnancy, help prevent and manage pregnancy related aches and pains, as well as reduce the risk of pelvic floor dysfunction.

      KICSTART: 4 Week Program

          • Beginner level. This is perfect if you’re just getting started. You can expect four foundational weeks of both strength and HIIT training, designed to help you gain confidence, build on your fitness and progress to more challenging movements as you work through the program.

      KICFIT: 8 Week Program

          • Intermediate level. If you’re ready to take your training to the next level, this ones for you. You can expect eight weeks of moderate training that will incorporate a mix of body weight and equipment to improve your strength, as well as higher impact movements to test your fitness.

      KICPRO: 12 Week Program

          • Advanced level. This is perfect if you train regularly and you]re ready to challenge yourself. You can expect intensified training over 12 weeks with more equipment, dynamic movements and progressive overload to take your fitness to the next level and leave you feeling accomplished.

      KICBUMP: 6 Week Program

          • Pre-natal – This is perfect if you are an expecting mum! Developed by our Kic physiotherapist and women’s health educator, Ash Mason, this program can be followed and repeated throughout all trimesters, and will have you feeling confident and strong from bump to baby.

      EQUIPMENT FREE: 4 Week Program

        • Beginner level. This is perfect if you’re just getting started and don’t have any access to equipment. You can expect four foundational weeks of both strength and HIIT training, designed to help you gain confidence, build on your fitness and progress to more challenging movements as you work through the program.

      LIFT: 12 Week Program

          • Intermediate Level. The gym program you’ve been waiting for. Perfect for anyone who has 
  • What sort of exercise are the programs?

      The KICSTART, FIT and PRO are a combination of HIIT and Strength sessions to help you achieve your goals. 

      Workouts are 20-30minutes in durations and you can select to workout 3, 4 or 5 times a week when selecting your program. 

  • Do I need lots of equipment?

      If you currently don’t have access to equipment you can start with the equipment free four week program. 

      Our programs are designed using dumbells, kettlebells, medience ball, resistance bands, box and a skipping rope. 

      Read more about equipment and alternatives here.

  • What's the difference between START, FIT, PRO?

      KICSTART: 4 Week Program

          • Beginner level.  This is perfect if you’re just getting started. You can expect four foundational weeks of both strength and HIIT training, designed to help you gain confidence, build on your fitness and progress to more challenging movements as you work through the program.

      KICFIT: 8 Week Program

          • Intermediate level. If you’re ready to take your training to the next level, this ones for you. You can expect eight weeks of moderate training that will incorporate a mix of body weight and equipment to improve your strength, as well as higher impact movements to test your fitness.

      KICPRO: 12 Week Program

        • Advanced level. This is perfect if you train regularly and you’re ready to challenge yourself. You can expect intensified training over 12 weeks with more equipment, dynamic movements and progressive overload to take your fitness to the next level and leave you feeling accomplished.
  • How do I start, end or pause a KIC program?

      Head to the Programs section under Explore. Here you can view the programs available to Kic and select one to start. 

      Tap ‘select program’, the amount of days you would like to workout and the days you would like to schedule the workouts in your planner. 

      To pause, restart or end a program tap the 3 dots at the top right of your program screen. Note ending or pausing a program does not cancel your Kic subscription. 

      If you are already enrolled in a program you will see this as ‘in progress’ under programs, under the You section and in your planner. 

      You can be enrolled in more than one program at the same time, however we do not recommend that for our current programs available.

  • If I end a program does it cancel my Kic subscription?

      Programs are not linked to your your subscription. If you pause, or end a Kic program your subscription with us will not change. 

      If you would like to change or cancel your subscription you can read more about how to do this under ‘managing your subscription’. 

  • What happens if I miss a workout?

      Don’t stress! If you miss a workout it will remain in your planner until you have completed it. 

KICRUN

  • Who is KICRUN for?

      KICRUN is for everyone! 

      There are 3 programs to get you all the way to running 21km! Each program is 8 weeks with 3 runs per week. 

      Our 0-5km is here to guide you no matter your fitness level. If you’ve never run before or are struggling to start again we’ll help you all the way with easy steps and audio reminders during each run. You got this!

      You can then progress to the KICRUN 5-10km and 10-21km programs, also available within the app.

  • Do I have to pay extra to access KICRUN?

      You sure don’t. KICRUN is available for all Kic members to access with an active subscription.

  • What is the KICRUN 5km program?

      This program is designed to help you start running outdoors or on the treadmill. The program includes a series of runs across 8 weeks with 3 sessions per week with motivational audio from Laura and developed by expert Physiotherapists at Upwell Health Collective.

      Sessions range from 26-42minutes with run and walking intervals to gradually build up your endurance.

  • What is the KICRUN 10km Program?

      If you can confidently run 5km and are looking to take your running to the next level, our KICRUN 5-10km program is for you. Like our beginner run program, Laura will be guiding you every step of the way. With new distance-based motivational cues to cheer you on throughout the 8 week program.

  • What is the KICRUN 21km Program?

      If you’ve completed the 10km program and are ready to take on your next challenge the KICRUN 10-21km program is here for you. Much like the other KICRUN programs you’ll be guided across 8 weeks with 3 runs per week with the ultimate goal of running 21km!

  • Where do I find KICRUN on the app?

      You’ll find KICRUN in programs under the ‘Explore’ tab or ‘Track’. Here you can select to enroll in the programs, select what days of the week you’d like to schedule your runs. Once you’re enrolled you can choose to pause, cancel or restart the program at any time and you can find your scheduled runs via your ‘Planner’ or your ‘You’ profile. Note: canceling your program does not cancel your Kic subscription.

  • Is the program available through the Apple Watch?

      Not at this time. To join the program you will need to use your Apple or Android phone using the Kic mobile app to access.

  • Can I do KICRUN on a treadmill?

      You can complete the majority of the 0-5km program on treadmill as it’s time based, however as the GPS is unable to track distance when on a treadmill you’ll be unable to complete any distance based runs indoor. 

      You can also check out the Kic Treadmill masterclasses under the Explore section of the app.

  • Can I listen to music during the run?

      We say get those tunes pumping! Music helps keep you going and motivated on your run which is why we have designed KICRUN so that you can listen to your favourite Spotify playlist in the background. Simply hit play on your playlist and then jump into the Kic app and start your run. You can also continue to control your music directly through the Spotify app while you run. You’ll still be able to hear the audio queues from Laura.

  • Where do I track a walk, run or ride?

      The Track section of the Kic app is where you can track an ad-hoc run, walk or bike ride. Please make sure you have GPS and location services enabled to use this feature. 

      Your activity will be compiled under the Run Activity section of Track.

  • Do I have to start at week one or can I skip ahead?

      If you are finding the program easy, you can remove weeks 1 and 3 to make it a 6 week program, or 1, 3 and 4 to make it a 5 week program. Just be mindful to trust the process and remember that we are building up gradually so that you don’t overload. It’s better to skip a week, rather than start to skip individual runs because the week’s are designed specifically for load management.

      If you are already comfortably running 2 or 3km, you can definitely jump ahead to week 4 or 5.

      Remember, this is your journey and if you feel you are ready for a challenge you can definitely trial an alternative session from a later week but take it easy and be gentle with yourself – you don’t want to push yourself. This program is all about steady progression to reach your goals. As always be sure to stretch before and after your session and complete your walking warm up and cool downs! We hope this helps and can’t wait for you try KICRUN!

  • How to enable location services to be able to track your run.

      For an iOS device: 

      Head into the Kic app Settings page. Then, scroll down to the ‘permissions’ section. You’ll need to ensure that ‘Location access’ is ticked. 

      Once ticked, head to your device’s settings and find the Kic app in there. Once here, ensure that the ‘Location’ is set to ‘While Using’ and that you have your ‘Precise Location’ on. 

      For an Android device:

      Head into the Kic app Settings page. Then, scroll down to the ‘permissions’ section. You’ll need to ensure that ‘Location access’ is ticked. 

      Once ticked, head to your device’s settings for your KIC App (you may find this under settings > app management > KIC). Then ensure that permissions are set to ‘allow all the time’. 

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